Extended Warranty
Extended Warranty
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The Arvo's Protection Guarantee
If your Arvo experiences a manufacturing defect or malfunction, we'll replace it—fast and hassle-free. No forms, no runaround. Just working products.
Coverage includes:
- Manufacturing defects
- Mechanical malfunctions
- Sensor or motor failures
- Accidental damage
Coverage excludes:
- Misuse or modifications
- Normal wear and tear (scuffs, scratches, etc)
How it works: Contact support, describe the issue, and we'll send a replacement. Coverage begins the moment your order arrives.
Simple. Reliable. Worth it.

FAQ
Contact support expressing your dissatisfaction and you will be reimbursed per the guidelines for return.
The Arvo is built to perform to specification. If it doesn't, we'll make it right.
What's covered:
This guarantee covers functional performance as documented in The Arvo's technical specifications: motion sensor detection range, bag-changing mechanism operation, and seal integrity. If your unit fails to meet any of these standards within 60 days of delivery, you're eligible for a full refund.
This guarantee does not cover preference-based returns, aesthetic concerns, or compatibility issues that could have been verified prior to purchase.
Arrived damaged?
If your Arvo arrives with damage beyond minor cosmetic imperfections, we'll replace it at no cost to you. Contact support within 7 days of delivery with a photo of the damage and your order number.
How to request a refund:
Contact support with your order number and a brief description of the performance issue. We'll issue a prepaid return label within 24–48 hours. Your refund is processed within 5–7 business days of receiving the returned unit.
Extended Coverage:
The standard guarantee covers manufacturing defects for 60 days from delivery. Extended Coverage extends this protection for 1 or 2 additional years past delivery date, depending on the plan selected at purchase.
Extended Coverage extends warranty protection for 1 or 2 years beyond the standard 60-day warranty, covering all mechanical and electrical failures (motor, sensors, sealing mechanism, electrical components, structural defects) plus accidental damage from drops, spills, and impacts (1 incident total).
Excludes intentional damage, submersion, cosmetic wear, and consumables. Covered issues receive a free replacement unit with priority support. Photo/video proof required for accidents.
Must be purchased at checkout or before delivery.
Ships in 12-20 business days. International shipping is available to select countries (United States, Canada, Australia, United Kingdom, New Zealand). Shipping times vary by region.